Otherwise cool and refined Cardassian senior officer who engineered Picard's capture and then tortured him in 2369. Madred says his brutal childhood in the streets prepared him for the job, and he even accepts a visit from his preteen daughter Jil Orra while Picard is in his office.
Though sly and methodical in his various methods—including a riveting displacement of obvious reality in arguing the number of lights about his torture subject, five versus four—Madred never could break Picard.
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