STARTREK.COM : StarTrek.net

Frequently asked questions about StarTrek.net:

	What is StarTrek.net? Answer
	How much does it cost? Answer
	What do I get when I sign up for StarTrek.net? Answer
	How hard is it to switch from my current provider? Answer
	Is there a broadband version of StarTrek.net Internet access? Answer
	Is StarTrek.net available for Macintosh computer users? Answer
	What kind of "exclusive STAR TREK content" will I get with StarTrek.net? Answer
	Is StarTrek.net just a pay-for-content Web site? Answer
	I am already a StarTrek.net subscriber and want to upgrade to DSL; is this possible? Answer
	I live outside of the United States. Can I still get StarTrek.net Internet access? Answer
	How can I get more information about StarTrek.net? Answer
	I get it. StarTrek.net powered by EarthLink is Internet access for the STAR TREK fan. That's me! How do I sign up? Answer

Q: What is StarTrek.net?

A: StarTrek.net powered by EarthLink is the universe's only STAR TREK themed Internet access service. You get EarthLink's high quality, award-winning service customized with authentic, exclusive STAR TREK content and features. The best of both worlds, StarTrek.net Internet access gives you an authentic STAR TREK experience every time you go online.

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Q: How much does it cost?

A: StarTrek.net Internet access is the same price as EarthLink's regular service. Currently dial-up access costs $21.95 per month with your first 30 days free*, and DSL costs $21.95 per month for your first 3 months with a 12 month commitment - and $49.95 thereafter, plus $300 in free equipment and installation**.

When you subscribe to StarTrek.net, you not only get EarthLink's award-winning Internet service, but many great subscriber-only STAR TREK extras at no additional charge.

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Q: What do I get when I sign up for StarTrek.net?

A: In addition to EarthLink's award-winning Internet access, you get:

	A STAR TREK-themed Personal Start Page™
	An official "@startrek.net" email address in addition to an "@earthlink.net" address (you can use either one)
	Free anti-spam protection
	Exclusive STAR TREK articles and information available only to StarTrek.net subscribers
	Toll-free 24/7 technical support
	A generous piece of webspace and Web Page-Building Software so that you can build your own Web pages
	And much, much more!

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Q: How hard is it to switch from my current provider?

A: It's simple, and we'll help you along the way. All you need to do is register for your StarTrek.net account. With the use of our "Notify Friends and Family" page, we'll notify anyone you'd like about your new email address. Then, cancel your old service. It's that simple.

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Q: Is there a broadband version of StarTrek.net Internet access?

A: StarTrek.net DSL powered by EarthLink will provide you with the high-speed version of StarTrek.net. Simply call 1-866-TREKLINK to sign up.

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Q: Is StarTrek.net available for Macintosh computer users?

A: Yes it is! Simply call 1-866-TREKLINK or click below to get started.

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Q: What kind of "exclusive STAR TREK content" will I get with StarTrek.net?

A: You will get access to videos and articles available only to StarTrek.net Internet access subscribers. Content available now includes: fictional "Documentaries" about the Star Trek universe, "First Person" interviews with cast and crew from the different series, behind-the-scenes glimpses of production, photo galleries, and more. New exclusive content is produced each week, giving subscribers with StarTrek.net Internet access a glimpse of the STAR TREK universe available no where else. Click here to see some examples of what our subscribers have been enjoying!

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Q: Is StarTrek.net just a pay-for-content Web site?

A: No. StarTrek.net is an Internet access service for the STAR TREK fan. The content available exclusively to subscribers is a free bonus for choosing StarTrek.net powered by EarthLink.

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Q: I am already a StarTrek.net subscriber and want to upgrade to DSL; is this possible?

A: As long as StarTrek.net powered by EarthLink DSL is available in your area, switching is not a problem. Simply call 1-866-TREKLINK and mention the promo code 12304. Our customer service representatives will verify your local availability.

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Q: I live outside of the United States. Can I still get StarTrek.net Internet access?

A: StarTrek.net Internet access is available to residents of the United States and Canada. If you live in Canada, please call 1-866-TREKLINK to beam up.

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Q: How can I get more information about StarTrek.net?

A: To learn more about StarTrek.net DSL, please click here. For more information about StarTrek.net Impulse Power, please click here. Or, simply contact us at 1-866-TREKLINK to answer any of your questions.

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Q: I get it. StarTrek.net powered by EarthLink is Internet access for the STAR TREK fan. That's me! How do I sign up?

A: Please call 1-866-TREKLINK and our representatives can help you along the way.

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LEGAL:
* Free days must be used in the first 30 days of service; $21.95 per month
thereafter.

** DSL service not available in all areas. Some restrictions apply. Offer
available to new StarTrek.net DSL or EarthLink DSL subscribers only. Not
redeemable in conjunction with any other offer. Offer requires you to maintain
a current StarTrek.net DSL or EarthLink DSL subscription for twelve months.
Your first three months of service will be billed at the reduced rate of $21.95
per month, and the remaining nine months of your minimum 12-month commitment
will be billed at $49.95 per month. Early termination fees apply. Includes
Standard DSL Installation Kit. Does not include shipping and handling charges.
Certain taxes may apply. Additional DSL equipment may be required. Firewall
software available for Windows only. Please call for details. $200 savings on
equipment, including DSL Modem and software, plus $99 on activation.

© 2003 EarthLink, Inc. EarthLink and the EarthLink logo are registered
trademarks of EarthLink, Inc. Trademarks are property of their respective
owners.