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Unable to unsubscribe from the newsletter


GROUP: Members


Report this Apr. 19 2011, 12:48 am

Recently, I am receiving the newsletter frequently in my mailbox, but i am no more interested in receiving it (I am still a StarTrek fan !!!), I tried clicking on the unsubscribe link, the web pages asks for confirmation then tell me it will take a couple of weeks to completely remove my email from the newsletter, but I keep getting it...

how can I definitively remove myself from the newsletter?


GROUP: Members

POSTS: 46327

Report this Apr. 19 2011, 7:42 am

What newsletter are you talking about?


GROUP: Members


Report this Apr. 19 2011, 8:23 am

Today I recevied an email from about offers in the Star Trek official store (such as, there is the link to unsubscribe, that never works.

GROUP: Moderators


Report this Apr. 19 2011, 8:30 am

If you have a problem with the unsubscribe function, please contact customer service using the Help link on the homepage -


GROUP: Members

POSTS: 16362

Report this Apr. 30 2011, 5:21 am

I tend to have it in my original email account which I rarely check. That's fine with me I can't purchase any merch. from Star store anyways. (They only deliver to US and Canada and I wouldn't trust them if they said otherwise!)

But Yanks. Maybe your email spam filter is dumping the newsletter out -- a possibility. You're really not missing much thought it's just a bunch of ads.

Have you ever danced with a Tribble in the pale moonlight?

Six of Nine

GROUP: Members

POSTS: 622

Report this Apr. 30 2011, 7:04 am

Quote: /view_profile/ @


>Has anyone received a newsletter?

>I'm subscribed and don't beleieved I received anything.


me either

As a wise man once wrote, : "Nature decays, but latinum lasts forever".


GROUP: Members


Report this May. 09 2011, 12:54 am

Ok, also today i received another newsletter, with the subject: "Khaaaaaaaaaaaaaan Sale"




Mon, May 9, 2011 at 09:03

Khaaaaaaaaaaaaaan Sale



I went through the removal process for the nth time, and this is the response:

Unsubscribe Newsletter Confirmation

You have unsubscribed from a STARTREK.COM newsletter. Since it takes us approximately 10 business days to process your request, you may receive one remaining edition of the newsletter.

To view all of your STARTREK.COM newsletter subscriptions and/or change your e-mail address log in to and visit the subscription page:

If you have any questions, or would like to share your thoughts on why you unsubscribed from a STARTREK.COM newsletter, please contact us.

Thank you,


GROUP: Members

POSTS: 9453

Report this Aug. 22 2011, 9:50 pm

I did love this site, but for many reasons haven't visited in quite some time.

While I still consider myself a TOS admirer, I'm no longer interested in receiving the newsletter-- which seems to be mostly sales content.

When I click the "UNSUBSCIBE" link, I'm redirected to a Page Not Found. Isn't it actually illegal to not have the option to be removed from a mailing list? If doing so is possible, would someone mind sharing how?

Really, no one should have to jump through hoops to unsubscribe.

With regrets,



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