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StarTrek.com Technical Issues

gdog243

GROUP: Members

POSTS: 4653

Report this Jul. 19 2010, 3:28 pm

Well, I got my old username back, but I have more than 12 posts I think. Try more than 4000.

Zorf24

GROUP: Members

POSTS: 429

Report this Jul. 19 2010, 3:31 pm

ugh! i hate this new site. i need to post about a dozen times before it works and it keeps logging me out for some reason!

StarTrek.com
Administrator

GROUP: Moderators

POSTS: 140

Report this Jul. 19 2010, 6:59 pm

A quick StarTrek.com update:
 
Thank you for the tech reports and patience while we worked on some issues.  We've made considerable progress in the last few days to fix many of the items you reported.
 
1.  Existing members can reset their passwords.  If you still have password issues, please email us at tech@StarTrek.com.
 
2.  We have fixed the bug that was automatically logging off some members.  You can now login and join discussions on the boards, upload your photos to the galleries and begin commenting on the stories that we're adding every day.
 
3.  Post #s have been corrected.  Please note that some #s were affected due to posts that were not migrated after July 2nd and the removal of a few broken boards/posts that could not be migrated to the new site. 
 
4.  Photos uploaded to the Galleries are now being autosized.

While we have concentrated on the login & board migration issues, we are also making plans to address member requests to add sorting/filtering views to the episode lists/descriptions and are beginning to look at your suggestions for additional functionality for the boards. 
 
We will continue to work on the site during this beta period and welcome your comments and suggestions.
 
Thank you for your continued support.
 
StarTrek.com Staff

DS9TREK

GROUP: Members

POSTS: 14340

Report this Jul. 20 2010, 4:13 am

Quote: StarTrek.com Administrator @ Jul. 19 2010, 6:59 pm

A quick StarTrek.com update:
 
Thank you for the tech reports and patience while we worked on some issues.  We've made considerable progress in the last few days to fix many of the items you reported.
 
1.  Existing members can reset their passwords.  If you still have password issues, please email us at tech@StarTrek.com.
 
2.  We have fixed the bug that was automatically logging off some members.  You can now login and join discussions on the boards, upload your photos to the galleries and begin commenting on the stories that we're adding every day.
 
3.  Post #s have been corrected.  Please note that some #s were affected due to posts that were not migrated after July 2nd and the removal of a few broken boards/posts that could not be migrated to the new site. 
 
4.  Photos uploaded to the Galleries are now being autosized.

While we have concentrated on the login & board migration issues, we are also making plans to address member requests to add sorting/filtering views to the episode lists/descriptions and are beginning to look at your suggestions for additional functionality for the boards. 
 
We will continue to work on the site during this beta period and welcome your comments and suggestions.
 
Thank you for your continued support.
 
StarTrek.com Staff

Thanks for the hard work you guys are putting in. And please forgive any grouchiness on our part which I think is understandable given the death of our perfect Ikonboard forum for a forum in beta stage.

FSFCommunications

GROUP: Members

POSTS: 27

Report this Jul. 20 2010, 7:42 am

The forums don't seem to sort by last poster descending at all. Would make browsing a lot easier.

donrule

GROUP: Members

POSTS: 1

Report this Jul. 20 2010, 7:42 am

I just attempted to post a comment to the Star Trek in the News - July 20, 2010. Each time I click "Add Your Comment" it pops me up to the top of the page (like it wants me to log in even though I am logged in).

FSFCommunications

GROUP: Members

POSTS: 27

Report this Jul. 20 2010, 7:46 am

Quote: /view_profile/ @

Nope, didn't work, and I used Full Editor after hitting the Quote button...

 

Is all this trouble because these boards are built on a 1999-based coding system? 11 years old? That makes the "old" Ikonboards newer than this format...

In fairness, everything's still got a "beta" symbol next to it, so I am sure they're working on trying to get everything working.

 

 

EnterpriseSovereign

GROUP: Members

POSTS: 37683

Report this Jul. 20 2010, 9:14 am

Well, I see my postcount and SBs has been fixed, so that's a step in the right direction. Not sure about the others though :)

wissa

GROUP: Members

POSTS: 4031

Report this Jul. 20 2010, 9:18 am

Quote: EnterpriseSovereign @ Jul. 20 2010, 9:14 am

Well, I see my postcount and SBs has been fixed, so that's a step in the right direction. Not sure about the others though :)


post counts should be the last thing they "fix"

DS9TREK

GROUP: Members

POSTS: 14340

Report this Jul. 20 2010, 3:36 pm

Wissa is right, post counts should be at the bottom of the list. First we need the threads displaying correctly so we can go back to normal posting. The community is in danger of splitting up and going to fan sites.

CO_Fowler

GROUP: Members

POSTS: 5508

Report this Jul. 20 2010, 6:34 pm

Maybe that is what TPTB/Admin meant when they said that this 'new' board would bring in new members and be so great.

Although I'm not sure what they are measuring this against if this is their idea of 'New & Improved' 


R.I.P. My sweet Casey Bug. Mommy will see you again one day :`o( 18DEC01-24SEP11 / "Don't try to win over the haters. You're not the jackass whisperer."~Scott Stratten /It's a lot like nuts and bolts-if the rider's nuts, the horse bolts! ~Nicholas Evans /IDIC-Infinite Diversity Infinite Combination/Sgt Esterhaus: Hey, let's be careful out there!/4000/ To succeed in life, you need three things: a wishbone, a backbone and a funnybone

gdog243

GROUP: Members

POSTS: 4653

Report this Jul. 20 2010, 9:44 pm

Regarding the post count issue, the one in the right top corner for me is wrong.  It says there's only 21 posts, but I know there is over 4600, which looks right under the username in a thread.  Of course that's not the least of this boards problems, but to say that post counts are correct is wrong.

BX

GROUP: Members

POSTS: 9959

Report this Jul. 20 2010, 10:03 pm

i would like my post count fixed, my profile says i only have 125 but my actual count wich shows in my posts is 9924... 9925 after this one. thanks


DON'T PANIC

KlingonGeneral

GROUP: Members

POSTS: 328

Report this Jul. 21 2010, 2:16 pm

Quote: /view_profile/ @

Also: 12) Some people's post counts are way off.

Yeah I have under 300 posts to my history and Yank has over 26K posts (showing that is) he too has the same rank while starbase63 have over 66K posts and is still an Ensign...hmmm

_Mirrorgirl_

GROUP: Members

POSTS: 37

Report this Jul. 21 2010, 10:46 pm

I have thought long and hard about this and at the risk of sounding sarcastic (I am deadly serious), the list of things that don't work, are broken or missing is just so long that it would be easier to annotate what IS working.

Very little is the answer. It's sweet that the Banner changes every time one refreshes the page, however this is no great technical feat is it? I mean I can do that on my LiveJournal Page.

Just by the fact that you have neither responded to nor even acknowledged the heartfelt pleas from members of the previous site, you have demonstrated that whomever is in charge of this laughable 'switch-over' to the ****Sparkly New Vibrant, Drag New Members in at All Costs**** site has failed to service either their new customers (the site is BROKEN) and long-time members have been almost completely ignored or written off by what passes for Admin here. I am sure that there is one poor person stuck in a cubicle somewhere trying to run this without resources or support and I feel for you, whoever you are, I really do...

But frankly the silence is deafening. You are killing off the loyal customers and failing to give anything of value to your new customers - WAKE UP!!!

Please re-open the old site until this one works.

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