From what I'm hearing people are returning from WoW to SWG. You can reach endgame for a char in a month and there really isn't that much to do in WoW after that.
SWG has apparently done major changes in the game (no more waiting for those black bars tor return) even though there is too many jedi hanging around.
Both companies still rather stink at informing players what is going on when servers are going down. I hope STO makes sure that they will have "diplomats" hanging out in chatrooms and/or forums to respond to customers. An ignored customer can fast turn into an former customer